The “Emotional Intelligence” Workshop explores the role of EI in the workplace and its direct relevance in fostering the right attitude and reactions essential for successful businesses.
Beginning with a self-assessment to determine their current level of emotional awareness, participants complete a variety of experiential exercises and design a tailored, individual plan to increase their EI skills. With understanding and knowledge of how to employ EI, participants are more self-motivated, relating and working more effectively with others, and are better able to handle difficult situations successfully. They leave the workshop with greater trust, loyalty and commitment for the working environment.
• What is Emotional Intelligence?
• The role and benefits of EI in the workplace
• The 5 Key Components of EI
• Self-awareness
• Internal and External Dimensions
• 3 Steps to Identifying Emotional Responses
• Congruent Goals and Values
• Emotion Management
• The Dynamics of Emotion
• The ABC technique for Understanding Emotions
• The Impact of Emotions
• Strategies for Managing Emotions Effectively
• Self Motivation - 4 Contributing Factors for Achieving More
• Utilising Positive Self-Talk
• The Power of Visualisation
• Creating the Right Environment
• Building a Support Network
• Relationship Management
• Qualities of an Effective Relationship
• 6 Steps to Building Quality Relationships
• Improving Relationships with Colleagues
• Emotional Coaching
• Role of the EI Coach
• Qualities of a High EI Leader
• 10 Habits of Effective EI people
